We understand that plans can change. Here’s how cancellations work at Shaahi Niti:
You can cancel your order anytime before the designated cut-off time for your chosen delivery slot by contacting our customer service team. We’ll be happy to process a full refund for any pre-payments made.
In rare cases, we may need to cancel your order if we suspect fraudulent activity or a violation of our website’s terms and conditions. We maintain a secure system to identify such instances, and you’ll be notified if your order is canceled for these reasons.
If you have any questions regarding our Cancellation Policy, please don’t hesitate to contact our customer service team.
At Shaahi Niti, we strive to ensure you receive high-quality spices. However, due to the perishable nature of our products, we generally do not accept returns.
If you receive a damaged, defective, or incorrect item, we sincerely apologize for the inconvenience. In such cases, we are happy to offer you a full refund or a free replacement, whichever you prefer.
To report a damaged, defective, or incorrect item, please contact our customer service team within [Number] days of receiving your order. We may request pictures or a brief description of the issue to expedite the resolution process.
Our customer service team is dedicated to ensuring your satisfaction. If you have any questions regarding our Return Policy, please don’t hesitate to contact us.