We accept online orders above Rs. 500. | Use code “SHAAHI” FOR 10% off.

Cancellation and Refund

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We understand that plans can change. Here’s how cancellations work at Shaahi Niti:

Cancelling Your Order

You can cancel your order anytime before the designated cut-off time for your chosen delivery slot by contacting our customer service team. We’ll be happy to process a full refund for any pre-payments made.

Order Cancellation by Shaahi Niti

In rare cases, we may need to cancel your order if we suspect fraudulent activity or a violation of our website’s terms and conditions. We maintain a secure system to identify such instances, and you’ll be notified if your order is canceled for these reasons.

Questions?

If you have any questions regarding our Cancellation Policy, please don’t hesitate to contact our customer service team.

 

Return Policy

At Shaahi Niti, we strive to ensure you receive high-quality spices. However, due to the perishable nature of our products, we generally do not accept returns.

Exceptions: Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, we sincerely apologize for the inconvenience. In such cases, we are happy to offer you a full refund or a free replacement, whichever you prefer. 

How to Report an Issue

To report a damaged, defective, or incorrect item, please contact our customer service team within [Number] days of receiving your order. We may request pictures or a brief description of the issue to expedite the resolution process. 

We’re Here to Help!

Our customer service team is dedicated to ensuring your satisfaction. If you have any questions regarding our Return Policy, please don’t hesitate to contact us.

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